HOW DO WE DELIVER
We use Australia Post and Aramex Couriers to handle all of our national deliveries. Australia Post's and Aramex's reach and infrastructure make them our preferred delivery partners so we can assure our customers of a fast and convenient delivery to your home or office.
Delivery to most capital city metro areas (except Adelaide, Hobart, Perth and regional areas) is normally the day after dispatch but this cannot be guaranteed due to national courier workloads etc. Delivery times may also take longer during busy periods such as Christmas and Easter etc but if you need more specific delivery information, please contact us via email at info@ourcellar.com.au
DELIVERY FEES
Cost per dozen bottles of wine (or part thereof) or a carton of beer, cider or water. See postcode table for metro areas.
Sydney Metro Areas: $8.95
Melbourne Metro Areas: $10.95
Canberra, Brisbane, Adelaide Metro Areas: $10.95
Hobart Metro Areas: $29.95
Perth Metro Areas: $15.95
Live elsewhere? During the checkout process simply enter your postcode in to the shipping estimator for a price and delivery availability.
Larger Order? If your order is a large one, please contact us and we'll see if we can get you a better rate.
ESTIMATED DELIVERY TIMES
Sydney, Melbourne, Brisbane and Canberra Metro Areas: 2 - 5 Business Days
Adelaide Metro Areas: 3 - 7 Business Days
Perth Metro Areas: 5 - 10 Business Days
Tasmania: 5 - 10 Business Days
All Australian Regional: 5 - 7 Business Days
All Australian Country: 7 - 14 Business Days
Please Note: All delivery times are estimates only and cannot be guaranteed due to Australia Post volumes especially during busier than normal peak periods such as Christmas and Easter. Other public holidays may also effect delivery times so best to order early during these times. You can be assured that we will deliver your order as soon as possible via our courier network. If you require more specific delivery times to your area please email: info@ourcellar.com.au or call (02) 8740 1448
DELIVERY INFORMATION
If you have ticked the 'Authority To Leave' box in the checkout section, in some circumstances Australia Post delivery person may decide against leaving your order unattended. This may occur if:
- Someone was home but did not have acceptable Proof of Age documents
- Driver was concerned as to the security of your order or due to minors in the vicinity
In these circumstances, a card will be left in your letterbox with instructions for you to pick up from your local Post Office. Please contact us if you need any help. Email: info@ourcellar.com.au or call (02) 8740 1448
AUTHORITY TO LEAVE
During the checkout process you will be given the option to tick the 'Authority to Leave' box, by selecting the 'Authority to leave' option and choosing one of the options from the Authority To Leave drop down list, you authorise Australia Post to leave the goods unattended at the delivery address. OurCellar, and contractors associated with the delivery do not accept responsibility for any loss or damage which results from the Authority to Leave delivery method. You agree to release OurCellar from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.
OurCellar supports the Responsible Service of Alcohol NSW Liquor Act 2007 and will not sell or deliver to, persons under the age of 18. An approved proof of age document may be requested at the time of delivery. Approved Proof of age documents include only the following:
- A current Australian or International Drivers Licence
- A current Australian or International Passport
- A Current NSW RTA Proof Of Age Card or interstate equivalent
Thank you for shopping at OurCellar.com.au - your truly independent Australia Wide Liquor retailer.
DELIVERY ZONES
Currently we cannot deliver to the Norther Territory.
OurCellar cannot deliver to the following restricted dry zone postcodes: 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4876, 489.
Australian Metro and non-Metro postcodes as designated by Australian Post as below:
New South Wales
| Region | Postcodes |
|
Sydney Metro |
1000-1935, 2000-2079, 2085-2107, 2109-2156, 2158, 2160-2172, 2174-2229, 2232-2249, 2557-2559, 2564-2567, 2740-2744, 2747-2751, 2759-2764, 2766-2774, 2776-2777, 2890-2897 |
| Sydney | 2080-2084, 2108, 2157, 2159, 2173, 2230-2231, 2508-2514, 2555-2556, 2560-2563, 2568-2574, 2745-2746, 2752-2758, 2765, 2775, 2778-2786 |
| Gosford | 2250-2263 |
| Wollongong |
2500-2507, 2515-2532 |
| Newcastle |
2282-2310 |
| NSW Country |
2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-2714, 2716, 2720-2730, 2787-2879 |
| NSW Country (Tweed / Albury) |
2485-2486, 1936-1999, 2640-2641, 2708-2709 |
Tasmania
| Region | Postcodes |
| Tasmania Select | 7000-7019, 7050-7053, 7055-7108, 7172, 7248-7254, 7258-7329, 7800-7999 |
| Tasmania | 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799 |
Victoria
| Region | Postcodes |
| Melbourne Metro | 3000-3062, 3064-3098, 3101-3138, 3140-3210, 3800-3801, 8000-8999, 9999 |
| Melbourne | 3063, 3099-3100, 3139, 3335-3341, 3427-3443, 3750-3799, 3802-3811, 3910-3920, 3926-3944, 3975-3978, 3980-3983 |
| Geelong | 3211-3220 |
| Ballerat | 3350, 3353-3356 |
| VIC Country | 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691-3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999 |
| Wodonga | 3689-3690 |
Queensland
| Region | Postcodes |
|
Queensland Metro |
4000-4018, 4029-4068, 4072-4123, 4127-4129, 4131-4132, 4151-4164, 4169-4182, 4205-4206, 9000-9725 |
| Queensland | 4019-4028, 4069-4071, 4124-4126, 4130, 4133-4150, 4165-4168, 4183-4204, 4207-4209, 4270-4299, 4500-4549 |
| Gold Coast | 4210-4224, 4226-4269, 9726-9919 |
| Sunshine Coast | 4550-4579 |
| Ipswich | 4300-4308 |
| Queensland | 4309-4453, 4580-4693 |
| Queensland | 4454-4499, 4694-4802, 4804-4805, 9920-9960 |
| Queensland | 4803, 4806-4999, 9961-9998 |
| Coolangatta | 4225 |
South Australia
| Region | Postcodes |
| Adelaide Metro | 5000-5113, 5115-5117, 5125-5130, 5158-5169, 5800-5999 |
| Adelaide | 5114, 5118-5124, 5131-5157, 5170-5200 |
| SA Country | 2880-2889, 5201-5749 |
Western Australia
| Region | Postcodes |
| Perth Metro | 6000-6030, 6036, 6050-6066, 6069, 6076, 6090-6110, 6112-6120, 6147-6160, 6162-6175, 6180, 6182-6206, 6210, 6800-6990, 6992-6996 |
| Perth | 6031-6035, 6037-6049, 6067-6068, 6070-6075, 6077-6089, 6111, 6121-6146, 6161, 6176-6179, 6181, 6207-6209, 6211-6214, 6991, 6997-6999 |
| WA Country South | 6215-6700 |
| WA Country North | 6701-6797 |
| Christmas & Coco Is | 6798-6799 |
Australian Capital Territory
| Region | Postcodes |
| Canberra | 200-299, 2600-2620, 2900-2920 |
Northern Territory - Delivery currently not available.
| Region | Postcodes |
| NT Near | 800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999 |
| NT Remote | 803-803, 822-827, 852-852, 854-859, 862-869, 872-872, 880-905 |
Other regions
| Region | Postcodes |
| Norfolk Island | 2898-2899 |
| Aust Antarctic Territory | 7151-7154 |